Douglas takes a minute to explain why everyone should have a solid understanding of your brand, using the Keurig brand as an example. Full transcription below. Hi, Douglas Spencer with…
This week I got to talk about one of my favorite topics at this year’s GaggleAMP AMPlify Conference: helping employees find your tone of voice on social media. I have long advocated…
Recently, while watching the news (or more likely, my dirty little secret, Buzzr) I was reminded why marketers sometimes get a bad reputation. Ads for nearly every major car dealership…
Brand is the emotional connection a company has with its customers, making the emotionally-charged Mother’s Day holiday like a plant food that can either create a bed of roses or…
Over the past two years, Montgomery and his team have shepherded the organization through an ambitious and extensive rebrand across 26,000 acres throughout 116 sites. We sat down with him recently…
“Send help! I've just arrived at the Bergdorf Goodman semi-annual shoe sale and they're serving bubbles.” That’s a text my friend Sean and I received from our friend Erika last…
How to Uncrate Your Customers Do you worry about brand loyalty? “We have the best product in our space, and our competitors are not what you would call ‘sophisticated’ with…
The story of how Under Armour got its name makes brand strategists like me cringe, but it does offer an important reminder about the whole process: There is (read: should…