Newsletter

It's November, which in the United States, is closely associated with Thanksgiving—a national holiday encouraging gratitude. Although one may argue it's devolved into a holiday of gluttony, football, and bargain…

Finding the balance between too much information and not enough has always been a challenge. It's not enough to find the right message. We must also determine how much of…

It's September and, at the risk of sounding cynical, that means that before we know it the holiday season is in full swing, and then BOOM! it's 2022. Sorry to…

We rarely speak of the importance of confidence, at least not as it pertains to organizations. That's unfortunate. An organization with confidence works more efficiently, more effectively, and with less…

For many, the end of June marks another kind of deadline, the end of another fiscal year. Even for those organizations which follow the lunar calendar, June 30 means “tick-tock”…

“Meet them where there are” is not a new concept, but it has crossed my virtual desk recently more than usual. For example, as profiled below in our Mission Drivers…

Finding the right message requires one key ingredient that often is overlooked: embracing your difference. No matter what you're trying to do—inspire, motivate, or convince—it should come from a differentiated…

At the risk of going all Debbie Downer on you—and please stick with us here, there is a point!—consider these observations and predictions: Rates of depression and anxiety have increased.…

You probably know what you want to say; most organizations do. But, do you know what your audiences want to hear? Many leaders assume that they do, based on their…

UPDATE: We wrote this email before the assault on the U.S. Capitol and its democracy, so a pre-amble seemed in order. In addition to the six suggestions for starting off the new year…